March Invoices
March invoices were finalised and the notification email sent on the 8th of April. Invoices are always charged 7 days after the notification email is sent out. So, the March Flexicar invoices were debited on Wednesday, 15th of April.
We aim to finalise all accounts by the 7th of the month, but we had a delay this time. Our delay was due to Citylink Etag information not being available for the entire month of March. We were only able to obtain Etag information up to the 23 March.
How are Toll Trips applied to Flexicar invoices?
Citylink reports all toll trips made by all Flexicars. These trips are matched to Flexi-bookings and applied at-cost to your account.
April Invoices
April invoices may include an invoice correction for toll trips taken between 24 and 31 March.
Also, appearing on April invoices will be the lovely half price offer. This is a strictly limited offer so check out the details in your Flexicar eNewsletter dated Friday 11th April.
Remember to wait until the invoices are finalised and the notification email is sent out (expect this to happen on the 7th of May). When you receive this email you should check your invoice on line under the My Payments section for all the toll trips, extra kilometres, special discounts and free hours.
Questions about your invoice?
Then you can email accounts@flexicar.com.au if you have any queries about your invoice.
